Once a cashback claim is submitted, it is usually processed by the Shopmium team within 2 business days. You can follow the status of your requests under the "My Purchases" section. Once your cashback is approved, it will take another 2-3 business days to process the bank/Paypal transfer.
If there is an issue with your request (incomplete photos, blurry receipt...) you will be contacted by email and you will then have the opportunity to upload more pictures if needed. Please make sure you check your spam or junk folder since it may go there.
Please note that banks usually need a minimum of 3 business days to process transfers (Monday-Friday). This means that you may have to wait a bit longer to be able to see the transfer in your bank account, especially when it comes to weekends, bank holidays and any other dates where your bank may be closed.
If there is an issue with your request (incomplete photos, blurry receipt...) you will be contacted by email and you will then have the opportunity to upload more pictures if needed. Please make sure you check your spam or junk folder since it may go there.
Please note that banks usually need a minimum of 3 business days to process transfers (Monday-Friday). This means that you may have to wait a bit longer to be able to see the transfer in your bank account, especially when it comes to weekends, bank holidays and any other dates where your bank may be closed.